Terms & Conditions – Hospiexperts Healthcare Consultants Pvt Ltd

1. Introduction and Acceptance

Hospiexperts Healthcare Consultants Private Limited (“Hospiexperts”, “Company”, “we”, “us”, or “our”) owns and operates the website https://www.hospiexperts.com and related digital platforms (collectively referred to as the “Platform”).

Hospiexperts provides professional healthcare consultancy services including but not limited to hospital planning, NABH accreditation support, project advisory, training programs, audits, feasibility studies, and related professional services (“Services”).

By accessing, browsing, or using the Platform, including making payments through payment links provided by Hospiexperts, you (“User”, “Client”, “you”, or “your”) agree to be legally bound by these Terms & Conditions, our Privacy Policy, and any other policies published on the Platform.

2. Modification of Terms & Conditions

Hospiexperts reserves the right to modify, amend, add, or remove portions of these Terms & Conditions at any time without prior notice. Updated Terms & Conditions shall be posted on the Platform and shall become effective immediately upon posting.

Your continued use of the Platform or Services after such changes constitutes your acceptance of the revised Terms & Conditions. Users are advised to review this page periodically.

3. Eligibility

• The Platform and Services are available only to individuals or entities legally capable of entering into a binding contract under Indian law.
• Users must be 18 years of age or older.
• Persons who are incompetent to contract, including minors and undischarged insolvents, are not eligible to use the Platform or Services.
• Use of the Platform is restricted to Users residing in or operating from India, unless otherwise expressly agreed in writing.

4. Scope of Services

Hospiexperts provides professional consultancy and advisory services only.
Nothing on the Platform shall be construed as medical advice, legal advice, or financial advice unless expressly stated and agreed under a formal engagement.

The Company does not guarantee any specific outcome, certification, approval, or financial result unless contractually agreed in writing.

5. Our Rights

Hospiexperts reserves the right, at its sole discretion, to :
1. Restrict, suspend, or terminate access to the Platform or Services;
2. Modify, suspend, or discontinue any part of the Services;
3. Reject or remove any content or material submitted by Users;
4. Deactivate or delete User accounts if misuse, misrepresentation, or breach
of Terms is identified;
5. Establish general practices, limits, or policies related to use of the Platform.

6. Intellectual Property Rights

6.1 Company Content
All content available on the Platform, including but not limited to :
• Text, graphics, documents, reports
• Methodologies, templates, SOPs
• Logos, trademarks, brand elements
• Audio, video, presentations
• Website design and layout
(collectively referred to as “Content”) is the exclusive property of Hospiexperts or its licensors and is protected under applicable intellectual property laws.
No Content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent from Hospiexperts.

6.2 User-Provided Content
You may provide documents, data, drawings, or other materials (“User Content”) for the purpose of consultancy.
You represent and warrant that :
• You own or have lawful rights to share such User Content;
• Sharing such content does not infringe any third-party rights.

You grant Hospiexperts a non-exclusive, royalty-free license to use such User Content solely for providing Services to you.

You agree to indemnify and hold harmless Hospiexperts against any claims arising from infringement related to User Content provided by you.

7. Payment Terms

1. Hospiexperts may provide payment links, invoices, or other digital payment methods for consultancy fees, training fees, audit fees, or event charges, as applicable.
2. All payments shall be made in Indian Rupees (INR) through authorized payment gateways, UPI, bank transfer, or other approved modes.
3. Payments once made are non-refundable, unless otherwise expressly agreed in writing.
4. You confirm that the payment instrument used belongs to you or you are duly authorized to use it.
5. Hospiexperts shall not be responsible for payment failures, gateway issues, or delays caused by third-party payment service providers.
6. Applicable taxes (including GST) shall be charged as per prevailing laws.

8. Confidentiality

All non-public, proprietary, or confidential information shared during the course of Services shall be treated as confidential by both parties, unless disclosure is required by law or permitted under written agreement.

9. Limitation of Liability

To the maximum extent permitted by law :
• Hospiexperts shall not be liable for any indirect, incidental, consequential, or special damages.
• Total liability, if any, shall be limited to the amount paid by the User for the specific Service giving rise to the claim.

10. Third-Party Links

The Platform may contain links to third-party websites or services. Hospiexperts is not responsible for the content, accuracy, or policies of such third-party platforms.

11. Termination

Hospiexperts may terminate or suspend Services immediately if :
• There is a breach of these Terms & Conditions;
• Payment obligations are not met;
• Misuse of the Platform is identified.
Termination shall not affect accrued rights or payment obligations.

12. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in [City, State – India].

13. Contact Information

For any queries regarding these Terms & Conditions, please contact :
Hospiexperts Healthcare Consultants Private Limited
📧 Email: info@hospiexperts.com
🌐 Website: https://www.hospiexperts.com